After installing the qTest Explorer, to optimize the capability of qTest Explorer when capturing on Google Chrome and Firefox, it will need to install qTest Explorer Extension manually on Google Chrome and qTest Explorer add on for Firefox.
Open Google Chrome, go to Chrome Web Store and search for the qTest Explorer Extension then click +FREE button.
Click Add when asked for confirmation.
qTest Explorer Extension is installed successfully.
Open Firefox browser and navigate to qTest Explorer add on for Firefox
Click + Add to Firefox button
Click Install button to complete installation
Restart Firefox for the installation to take effect.