If users forget their account password, the Site Admin user can send users a notification email to reset password.
- Go to qTest Site Administration
- Select tab Licenses-Users
- In the User List, hover over the email of the new user you want to send link and click Get Activation Link (the envelop icon) in Action column.
- Click Yes to confirm
- A Notification message displayed with an activation link will be sent to the new user.
- Only the Site Admin can resend an activation link to a new user.
- If users do not receive an Activation email, even in Spam, the Site Admin can copy the activation link in the Notification message to send directly to users.